FAQ
📐 How do I find the right size for me?
For the best fit, we recommend reviewing our size guide available on each product page. If you prefer a baggier look or want to leave room for shrinkage, consider going one size up from your usual size.
🧼 What are the wash instructions for my items?
To keep your clothes looking their best, we advise washing cold and hanging them to dry. This helps maintain the integrity of the fabric and design, ensuring your favorite pieces last even longer.
🌟 Can I become a brand ambassador?
Absolutely! We’re always on the lookout for passionate individuals to join our brand ambassador program. Fill out the contact form with your interest, and we'll get back to you with all the details you need to start.
🔄 What is your return policy?
As a small business, we at TheSuperLa.com prioritize your satisfaction with each purchase. If your order doesn't bring you complete joy, we invite you to check our Return Policy page for comprehensive steps on initiating a return or exchange.
🌍 Do you offer international shipping?
Yes, we proudly ship worldwide! For shipping rates and delivery times, please check our Shipping Policy section.
🔍 How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to follow the journey of your package. You can also find this information by logging into your account on our website.
💳 What payment methods do you accept?
We accept a wide range of payment methods including credit/debit cards, PayPal, and more. Scroll to the bottom of the page to see all acceptable payment methods.
🔒 Is my payment information secure?
Absolutely. TheSuperLa.com, powered by Shopify, meets Level 1 PCI DSS standards, ensuring your payment information is encrypted and secure with every transaction.
✏️ How do I make changes to my order?
If you need to make any changes to your order, please contact us as soon as possible through our form. We’ll do our best to accommodate your request before your order is processed.
🤝 Need more help?
Didn’t find what you were looking for? Fill out our contact form with any questions or inquiries you have, and our team will be in touch to assist you further.
⚡ Join us at TheSuperLa Studio and Stay True To Your Unique Journey