Refund policy

RETURNS

  • Returns accepted for 30 days for wrong/damaged product
  • Customer provides return shipping
  • No restocking fee
  • No final sale items
  • Unfortunately, we cannot accept returns on sale items or gift cards.

🔄 TheSuperLa Studio Return Policy

🤷 Got a Less-than-Perfect Item?

If your item arrives misprinted, damaged, or defective, we're on it. Just give us a shout within 30 days of receiving it, and we'll make things right at no extra cost to you.

💔 Changed Your Mind?

Totally understand — we all change our minds sometimes. Although we don't offer refunds for buyer's remorse, we're more than ready to assist with exchanges or returns. Let's find you something you love!

📦 How to Make a Return?

Easy peasy! Just use our contact form to get in touch, and we'll provide you with all the details, including the return address. Keep an eye on your email — we'll let you know as soon as we receive your returned item. Remember, sticking to the return address we provide keeps the process smooth for everyone involved.

🔍 Package Playing Hide and Seek?

If your package seems to be on an unplanned adventure, worry not. Inform us within 30 days of the expected delivery date, and we'll help locate your missing treasures.

💌 Questions or Just Wanna Say Hi?

If you have any more questions, or if you simply want to chat about your order, don't hesitate to reach out through our contact form. At TheSuperLa Studio, we're all about making sure your experience is nothing short of amazing.

ORDERS

How do I track my order?
Visit Track My Order to see the status of your package. You’ll also receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at thesuperlavalorant@gmail.com.

I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you
quickly, please email us at thesuperlavalorant@gmail.com within a week with photos of the
damaged product, your order number, and any other details you may have about your order. We’ll
get back to you with a resolution as soon as possible!


REFUNDS / EXCHANGES

Do you offer refunds?
Refunds are only offered to customers who receive the wrong items or damaged items. If any of
these apply, please contact us at thesuperlavalorant@gmail.com with photos of wrong/damaged
items and we’ll sort that out for you.

Can I exchange an item for a different size/color?
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our
sizing charts—we have one for every item listed on our store, in the product description section.
Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let
us know at [insert your support email here] within a week after receiving your order. Include your
order number and photos of the mislabeled item, and we’ll send you a new one, or issue a
refund!